Unitymedia Packetloss und schwankende Modemwerte

[Ool3eiV3aetooChu]

Moin,

seit knapp halb eins heute Nacht habe ich sporadisch auftretenden packet loss, auch innerhalb des Unitymedianetzes.


Dazu kommt, daß seit dieser Zeit einer meiner Upstreamkanäle (tc4400) einen Tatter hat:

[spoil]
31 ??? Jul 25 09:40:15 2018 Warning (5) "Dynamic Range Window violation"
30 ??? Jul 25 09:39:58 2018 Critical (3) "No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71...
29 ??? Jul 25 09:23:05 2018 Notice (6) "TLV-11 - unrecognized OID;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71;CM-QOS=1.1;CM-VE...
28 Time Not Established Warning (5) "DHCP WARNING - Non-critical field invalid in response ;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01...
27 Time Not Established Notice (6) "Honoring MDD; IP provisioning mode = IPv4"
26 Time Not Established Warning (5) "B-INIT-RNG Failure - Retries exceeded;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71;CM-Q...
25 Time Not Established Critical (3) "No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71...
24 Time Not Established Warning (5) "B-INIT-RNG Failure - Retries exceeded;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71;CM-Q...
23 Time Not Established Critical (3) "No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71...
22 Time Not Established Critical (3) "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=10:62:d...
21 ??? Jul 25 07:24:09 2018 Critical (3) "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=10:62:d0:90:99...
20 ??? Jul 25 07:21:59 2018 Critical (3) "No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71...
19 ??? Jul 25 07:16:54 2018 Critical (3) "16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=10:62:d0:90:99:5...
18 ??? Jul 25 07:16:54 2018 Critical (3) "Ranging Request Retries exhausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71;CM-QOS=1...
17 ??? Jul 25 07:16:54 2018 Critical (3) "No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71...
16 ??? Jul 25 06:57:45 2018 Critical (3) "16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=10:62:d0:90:99:5...
15 ??? Jul 25 06:57:45 2018 Critical (3) "Ranging Request Retries exhausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71;CM-QOS=1...
14 ??? Jul 25 06:57:45 2018 Critical (3) "No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71...
13 ??? Jul 25 06:39:40 2018 Critical (3) "16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=10:62:d0:90:99:5...
12 ??? Jul 25 06:39:40 2018 Critical (3) "Ranging Request Retries exhausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71;CM-QOS=1...
11 ??? Jul 25 06:39:40 2018 Critical (3) "No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71...
10 ??? Jul 25 06:20:30 2018 Critical (3) "16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=10:62:d0:90:99:5...
9 ??? Jul 25 06:20:30 2018 Critical (3) "Ranging Request Retries exhausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71;CM-QOS=1...
8 ??? Jul 25 06:20:30 2018 Critical (3) "No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71...
7 ??? Jul 25 05:50:45 2018 Critical (3) "16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=10:62:d0:90:99:5...
6 ??? Jul 25 05:50:45 2018 Critical (3) "Ranging Request Retries exhausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71;CM-QOS=1...
5 ??? Jul 25 05:50:45 2018 Critical (3) "No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71...
4 ??? Jul 25 05:28:19 2018 Critical (3) "16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=10:62:d0:90:99:5...
3 ??? Jul 25 05:28:19 2018 Critical (3) "Ranging Request Retries exhausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71;CM-QOS=1...
2 ??? Jul 25 05:28:19 2018 Critical (3) "No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71...
1 ??? Jul 25 05:06:44 2018 Critical (3) "16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=10:62:d0:90:99:5...
0 ??? Jul 25 05:06:44 2018 Critical (3) "Ranging Request Retries exhausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=00:01:5c:7e:34:71;CM-QOS=1...
[/spoil]
Hat jemand sowas schonmal beobachtet?

Der Störungshelfer lädt gar nicht mehr, der Server, auf dem die Wartungsmeldungen liegen sollten, zeigt eine default landing page:

 

[Ool3eiV3aetooChu]

Nice, einloggen ins Kundencenter bringt nur einen 500er :kratz:

 

[Ool3eiV3aetooChu]

Modem: Strom aus/an und jetzt blinkt nur noch die upstream-LED ohne Ergebnis. Merde.

 

[Ool3eiV3aetooChu]

Mittlerweile ist die Verbindung wieder da, aber das Modem meldet für den Upstream:

 

[Ool3eiV3aetooChu]

Fortsetzung meines Monologs:
Upstreamkanal 4 bei 51.8MHz flappt weiterhin.
Die Störungsmeldung per Kontaktformular hat wohl nicht funktioniert. Die nach Absenden versprochene Bestätigungsemail blieb aus und als ich den Chat später kontaktiert hatte, war die Störungsmeldung "wohl noch nicht zugeordnet". Anyways: Fräulein Mona hat die Störung nochmal aufgenommen.

 

[Ool3eiV3aetooChu]

Es wird abenteuerlicher…
[spoil]
31 ??? Jul 25 16:44:34 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
30 ??? Jul 25 16:44:28 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...
29 ??? Jul 25 16:43:58 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
28 ??? Jul 25 16:43:57 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...
27 ??? Jul 25 16:43:27 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
26 ??? Jul 25 16:43:22 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...
25 ??? Jul 25 16:42:52 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
24 ??? Jul 25 16:42:46 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...
23 ??? Jul 25 16:42:16 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
22 ??? Jul 25 16:42:12 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...
21 ??? Jul 25 16:41:42 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
20 ??? Jul 25 16:41:37 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...
19 ??? Jul 25 16:41:07 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
18 ??? Jul 25 16:41:06 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...
17 ??? Jul 25 16:40:36 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
16 ??? Jul 25 16:40:27 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...
15 ??? Jul 25 16:39:57 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
14 ??? Jul 25 16:39:52 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...
13 ??? Jul 25 16:39:22 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
12 ??? Jul 25 16:39:15 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...
11 ??? Jul 25 16:38:45 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
10 ??? Jul 25 16:38:39 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...
9 ??? Jul 25 16:38:09 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
8 ??? Jul 25 16:38:08 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...
7 ??? Jul 25 16:37:38 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
6 ??? Jul 25 16:37:38 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...
5 ??? Jul 25 16:37:08 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
4 ??? Jul 25 16:37:05 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...
3 ??? Jul 25 16:36:35 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
2 ??? Jul 25 16:36:34 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...
1 ??? Jul 25 16:36:04 2018 Critical (3) "Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MA...
0 ??? Jul 25 16:36:02 2018 Critical (3) "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities r...[/spoil]
Immerhin flappt der Kanal nicht mehr, bleibt aber trotzdem noch "Partial Service"

 

[Ool3eiV3aetooChu]

Ok, nach Modemreset (10sec reset) ist der upstream-Kanal auch wieder komplett da. Doch nicht so stabil, das tc4400? :heul: