Unitymedia TC7200 ständige Ausfälle - Internet und Telefon

[snaztaztic]

Morgen..
Wir sind seid 2012 Kunde bei Unitymedia. Die ersten 2 Jahre lief alles Top und ohne Probleme. Seid ca 3 Jahren haben wir ständige Disconnects bzw Ausfälle. Es kamen schon unzählige Techniker her die das Problem nicht lösen konnten. Im Endeffekt haben sie immer und immer wieder das Gerät Tc7200 ausgetauscht. Kaum waren die Techniker weg ging es schon wieder los.. Es passiert unzählige male am Tag. mal sind es nur 30 Sekunden dann wiederum 20-30 minuten oder auch mal stunden in denen wir kein Internet haben. Telefon klappt dann auch nicht. Bei Unity geht schon keiner mehr ran wenn ich anrufe... :motz: :motz:

Ich poste mal den Log der letzten Stunde, da es mehrmals disconnected ist in der Zeit

2017-06-02 06:01:04: [Major] Received Response to Broadcast Maintenance Request, But no Un...
2017-06-02 08:00:15: [Info] TLV-11 - unrecognized OID;CM-MAC=cc:35:40:e8:c0:10;CMTS-MAC=0...
2017-06-02 08:00:15: [Warn] DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
2017-06-02 06:00:11: [Info] Honoring MDD; IP provisioning mode = IPv4
2017-06-02 06:00:09: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2017-06-02 05:59:57: [Major] Received Response to Broadcast Maintenance Request, But no Un...
2017-06-02 05:58:30: [Major] Unicast Ranging Received Abort Response - Re-initializing MAC...
2017-06-02 05:57:47: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2017-06-02 05:57:27: [Major] Unicast Ranging Received Abort Response - Re-initializing MAC...
2017-06-02 05:54:45: [Major] Received Response to Broadcast Maintenance Request, But no Un...
2017-06-02 07:53:57: [Info] TLV-11 - unrecognized OID;CM-MAC=cc:35:40:e8:c0:10;CMTS-MAC=0...
2017-06-02 07:53:56: [Warn] DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
2017-06-02 05:53:52: [Info] Honoring MDD; IP provisioning mode = IPv4
2017-06-02 05:53:49: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2017-06-02 05:53:38: [Major] Unicast Ranging Received Abort Response - Re-initializing MAC...
2017-06-02 05:46:37: [Major] Received Response to Broadcast Maintenance Request, But no Un...
2017-06-02 07:45:49: [Info] TLV-11 - unrecognized OID;CM-MAC=cc:35:40:e8:c0:10;CMTS-MAC=0...
2017-06-02 07:45:48: [Warn] DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
2017-06-02 05:45:45: [Info] Honoring MDD; IP provisioning mode = IPv4
2017-06-02 05:45:41: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2017-06-02 05:45:29: [Major] Received Response to Broadcast Maintenance Request, But no Un...
2017-06-02 05:43:19: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2017-06-02 05:43:15: [Major] Unicast Ranging Received Abort Response - Re-initializing MAC...
2017-06-02 05:43:14: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2017-06-02 05:41:37: [Major] Received Response to Broadcast Maintenance Request, But no Un...
2017-06-02 07:40:48: [Info] TLV-11 - unrecognized OID;CM-MAC=cc:35:40:e8:c0:10;CMTS-MAC=0...
2017-06-02 07:40:47: [Warn] DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
2017-06-02 05:40:45: [Info] Honoring MDD; IP provisioning mode = IPv4
2017-06-02 05:40:41: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2017-06-02 05:40:30: [Major] Unicast Ranging Received Abort Response - Re-initializing MAC...
2017-06-02 05:39:44: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2017-06-02 05:39:32: [Major] Unicast Ranging Received Abort Response - Re-initializing MAC...
2017-06-02 08:10:52: [Info] TLV-11 - unrecognized OID;CM-MAC=cc:35:40:e8:c0:10;CMTS-MAC=0...
2017-06-02 08:10:51: [Warn] DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
2017-06-02 06:10:49: [Info] Honoring MDD; IP provisioning mode = IPv4
2017-06-02 06:10:46: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2017-06-02 06:10:34: [Major] Received Response to Broadcast Maintenance Request, But no Un...
2017-06-02 06:08:45: [Major] Unicast Ranging Received Abort Response - Re-initializing MAC...
2017-06-02 06:08:45: [Warn] Dynamic Range Window violation
2017-06-02 06:08:33: [Major] Unicast Ranging Received Abort Response - Re-initializing MAC...
2017-06-02 06:08:24: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2017-06-02 06:08:04: [Major] Unicast Ranging Received Abort Response - Re-initializing MAC...
2017-06-02 06:01:04: [Major] Received Response to Broadcast Maintenance Request, But no Un...
2017-06-02 08:00:15: [Info] TLV-11 - unrecognized OID;CM-MAC=cc:35:40:e8:c0:10;CMTS-MAC=0...
2017-06-02 08:00:15: [Warn] DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
2017-06-02 06:00:11: [Info] Honoring MDD; IP provisioning mode = IPv4
2017-06-02 06:00:09: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2017-06-02 05:59:57: [Major] Received Response to Broadcast Maintenance Request, But no Un...
2017-06-02 05:58:30: [Major] Unicast Ranging Received Abort Response - Re-initializing MAC...
2017-06-02 05:57:47: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2017-06-02 05:57:27: [Major] Unicast Ranging Received Abort Response - Re-initializing MAC...
2017-06-02 05:54:45: [Major] Received Response to Broadcast Maintenance Request, But no Un...
2017-06-02 07:53:57: [Info] TLV-11 - unrecognized OID;CM-MAC=cc:35:40:e8:c0:10;CMTS-MAC=0...
2017-06-02 07:53:56: [Warn] DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
2017-06-02 05:53:52: [Info] Honoring MDD; IP provisioning mode = IPv4
2017-06-02 05:53:49: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2017-06-02 05:53:38: [Major] Unicast Ranging Received Abort Response - Re-initializing MAC...
2017-06-02 05:46:37: [Major] Received Response to Broadcast Maintenance Request, But no Un...
2017-06-02 07:45:49: [Info] TLV-11 - unrecognized OID;CM-MAC=cc:35:40:e8:c0:10;CMTS-MAC=0...
2017-06-02 07:45:48: [Warn] DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
2017-06-02 05:45:45: [Info] Honoring MDD; IP provisioning mode = IPv4
2017-06-02 05:45:41: [Major] Started Unicast Maintenance Ranging - No Response received - ...
2017-06-02 05:45:29: [Major] Received Response to Broadcast Maintenance Request, But no Un...
2017-06-02 05:43:19: [Major] Started Unicast Maintenance Ranging - No Response received - ...


Ich bitte um Hilfee bin mit meinem latein am Ende :kratz:

 

[addicted]

Bitte poste die Signalwerte, also Signalstärke, SNR, Fehlerraten der Kanäle, Downstream sowie Upstream. Findest Du auch im Webinterface der Box.

Wohnst Du zur Miete oder Eigentumswohnung oder eigenes Haus?

 

[snaztaztic]

Eigen Haus. Unsere Untermieter haben auch die selben Probleme.. Ich werde die restlichen Daten noch nach posten..